Grupo ONO

Personal data policy

Last updated: 14 Oct 2026 · Effective from: 14 Oct 2026

Data controller

Data controller
ONOCULTO S.A.S.
NIT
901.958.901-1
Registered address
Calle 84A #9-11, Bogotá D.C., Colombia
Email for data requests
jaimeloralondono@gmail.com

1. Who we are

This policy explains how Grupo ONO, the hospitality group behind ONO Hosomaki Bar in Bogotá and Casa Salvaje in Cartagena, processes the personal data it receives through this website, under Colombian Law 1581 of 2012 and Decree 1377 of 2013.

2. What we collect

  • Contact form: name, company or outlet, email, phone, the brand and reason you choose, and your message.
  • Careers form: name, email, WhatsApp number, city, area, years of experience, what you tell us, your CV if you attach one, and your Instagram or LinkedIn if you add it.

3. Why we use it

  • Contacts database: to reply to press, partnership, investor, event, supplier and other enquiries.
  • Candidates database: to assess applications, contact applicants by email or WhatsApp, and keep CVs for future openings at ONO Hosomaki Bar, Casa Salvaje and ONO Cartagena.

We don't sell your data or pass it to third parties for marketing.

4. How we process it

We collect, store, consult, use and delete it. Only the people who need it to reply or to hire can see it.

5. Who processes it for us

Netlify, Inc. (United States) hosts this website and stores form submissions and attached files. This is an international transfer of data.

Submissions are emailed to the group's inbox, hosted by Google LLC (United States). This is also an international transfer of data.

6. Sensitive data and minors

Answering any question about sensitive data is optional. Please don't include a photo, health information or other sensitive data in your CV. Applicants must be 18 or older.

7. How long we keep it

CVs: 12 months from receipt, or until you ask us to delete them. Messages: 24 months. These databases remain in force for as long as ONOCULTO S.A.S. is in operation.

8. Your rights (Law 1581 of 2012, art. 8)

  1. Know, update and correct your data.
  2. Ask for proof of the authorisation you gave.
  3. Be told, on request, how your data has been used.
  4. File complaints with the Superintendencia de Industria y Comercio (SIC).
  5. Revoke your authorisation or ask us to delete your data.
  6. Access your data free of charge.

9. How to exercise them

Write to jaimeloralondono@gmail.com or use the contact form with the reason 'Personal data request'. Include your name, how to reach you and what you're asking for.

Queries are answered within 10 business days, extendable once by 5. Claims are answered within 15 business days, extendable by 8. If a claim is incomplete, we'll ask you to complete it within 5 business days; if you don't within 2 months, it will be considered withdrawn.

Responsible area: Legal.

10. Changes

We'll publish any change on this page with a new date. If a change affects the purposes above, we'll ask for your authorisation again.